query loader
Loading ...

New to our Site, follow sellers and get coupons.
Get rewarded with points for every purchase!

The Local Marketplace Mall!

kbs2 How to use Coupon Codes & Discounts & Gift Certificates

← Knowledge Base

How can I use coupon codes?

Lots of people share their codes on Social Media if they want anyone to be able to use it, or include it in their order packaging (a thank you to existing customers) or in mail-outs to customers.

How do I create coupon codes?

  1.         Log into the backend of 1On1Market.com MarketPlace
  2.         Click on the globe on the menu and then ‘manage coupons’.
  3.         Click on ‘Create new Coupon’
  4.         Enter a Campaign Name
  5.         Enter a promo code of your choosing (numbers and letters only, e.g. March20)
  6.         Click if it is active
  7.         Click if it is visible to customers by clicking 'My Coupons'
  8.         Click if it is available on Sale Items order discounts
  9.         Coupons type,
  10.             Global Promo code - available do all the sales.
                Product Promo Code - available to some products.
                Primary Category Promo Code - available to all products on the primary category.
                Primary & Secondary Category Promo Code - available to all products on the primary and secondary category.
  11.         Enter products associated to this coupon, if Product Promo code was selected
  12.         Enter category associated to this coupon, if Primary Category Promo Code was selected
  13.         Enter category associated to this coupon, if Primary and Secondary Category Promo Code was selected
  14.         Enter Start date and End date when this coupon will be available
  15.         Discount amount and then select discount on amount or percentage.
  16.         Enter the Minimum order subtotal for this code
  17.         Click on ‘Save Changes’
Can I edit or delete coupon codes once I’ve created them?

Yes, you can edit the code, the percentage discount, expiry date, activate/deactivate or delete codes at any time.

How many coupon codes can I create?

You can create as many codes as you like, so you can give out different codes to different groups of people.

When does the coupon code become active?

Coupon codes are active immediately if you do not uncheck the ‘active’ box when you create the code, but you can deactivate them and they are not publicly visible so it’s up to you when you share them and with whom.

Who can use my coupon codes?

Coupon codes are publicly visible if the visible checked box is active, if it is not visible but if someone knows the code and it is active, they can use it! It’s up to you who you share your coupon codes with. However, remember that it is possible that your customers may share your coupon codes with their friends!

Can I restrict Coupon codes to be used on certain items/collections?

Yes, coupon codes can be applied certain products depends on the coupon type.

Can I restrict Coupon codes for use on transactions over a certain value?

Yes, update the Minimum order subtotal for this code.

How does the customer apply coupon codes at checkout and how does that work?

There is an option for buyers to type in a coupon code during checkout. The percentage discount is applied to the item price (excluding the postage charges). Once the order is confirmed, the customer is then directed to PayPal where they will be asked to pay the discounted price.

How many times can a coupon code be used?

As long as the code is active, customers can use the coupon code on as many orders from your shop as they wish.

Can customers use multiple discount coupon codes on the same order?

No, buyers can only use one code per order but it applies to the whole order. That means that if the buyer purchases more than one item from your shop, all items will be discounted by the same amount, and you can't specify which items can be discounted.

Do coupon codes expire?

You can set an expiry date for each individual coupon code. The code expires at the end of the day before the expiry date (e.g. if you set an expiry date of 31st December 2015, the code will be deactivated at 23:59pm on 30th December 2015). If you do not set an expiry date, the coupon code can be used until you manually deactivate or delete it.

How do I deactivate or delete a coupon code?

You can edit the code, the percentage discount, expiry date, activate/deactivate or delete codes at any time.

How can I use a discounts?

Discounts are apply automaticly to orders with subtotals between the amount ranges of the discount.

How to create discounts?

  1.         Log into the backend of 1On1Market.com MarketPlace
  2.         Click on the globe on the menu and then ‘manage discounts’.
  3.         in the ‘New Discount Range’
  4.         Enter the min amount
  5.         Enter the max amount
  6.         Enter discount amount or percentage
  7.         Select type % or USD
  8.         Click if it is active
  9.         Click insert

Can I edit or delete discount codes once I’ve created them?

Yes, you can edit the amount ranges, the percentage discount, activate/deactivate or delete at any time.

How many discounts can I create?

You can create as many discounts as you like.

When does the discount become active?

Discount are active immediately if you do not uncheck the ‘active’ box when you create the discount, but you can deactivate them.

Who can use my discounts?

Discounts are used base on the vendor and amount ranges!

Can I restrict discount to be used on certain items/collections?

No, discounts are applied to the subtotal of the order.

Can I restrict discounts for use on transactions over a certain value?

Yes, update the Min and the Max fields.

How many times can a discounts be used?

As long as the discount is active, discounts will be applied to orders from your shop.

Can customers use multiple discounts on the same order?

No, but discounts are applied to the subtoal of the order. That means that if the buyer purchases more than one item from your shop, all items will be discounted by the same amount, and you can't specify which items can be discounted.

Do discount codes expire?

No. the discount can be used until you manually deactivate or delete it.

How do I deactivate or delete a discount?

You can edit the code, the percentage discount, activate/deactivate or delete codes at any time.

How can I use a Gift certificates?

Gift certificates are bought as a product under each vendors shop or from the MarketPlace.

← Knowledge Base