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kbr1 How do I delete my shop / account?

← Knowledge Base

To delete your account, please email support@1on1market.com

I can’t delete my account because I have outstanding fees

If you are a 1On1Market.com seller you will need to pay all outstanding fees before you can close your account. You can pay them by sending a payment to our paypal account. To do this, please log into Paypal, click on 'send money' and send any outstanding balance to admin@ion1market.com Please contact Support and tell us that you have made this payment. We can then close your account and send you a confirmation email.

I have paid but can’t delete my account

If you have paid your fees and have a $0 balance but you can’t delete your account, please contact us via the Helpdesk and we’ll be able to do that for you.

Please note that we are not able to close a shop without deleting the entire account.